Privacy e Cookie Policy

Dear user, on this page you will find all the information on what we do with your data when:

  • you browse this website;
  • you sign up for our newsletter (which requires your email address);
  • fill in the contact request form (which name, surname, email address, city, company name and any telephone number are required).

The data processing, explained in detail below, complies with the principles established by Article 5 of Regulation (EU) 2016/679. The site owner therefore confirms that he respects the principle of responsibility (or accountability), where it is stated that, as reported by the Data Protection Authority, the owner implements adequate techniques to guarantee and demonstrate that the treatment is carried out in compliance with the European regulation.

Useful links

Website of the Data Protection Authority
Risks and Accountability Measures
Full text of Regulation (EU) 2016/679

The person-related data controller is Giancarlo Grassi.

Headquarters: Via del Lavoro, 33 CORIANO Pian della Pieve (RN) ITALY

Email: info@grabo-balloons.com

How many and which people can I have access to your data?

Usually the information that you voluntarily provide or that is collected by browsers or technical cookies is collected by the data controller himself or, extraordinarily, by technical personnel appointed by the owner to carry out maintenance or marketing activities on the website or on connected platforms. such as Facebook, Google Analytics, MailChimp and others listed in detail below.

Where does the data processing take place?

Each activity relating to personal data is carried out within the legal and operational offices of Grabo Balloons Srl.

What data is processed?

When you browse the www.grabo-balloons.com site and accept the information in the pop-up window, we collect navigation data with the Google Analytics tool. This data is collected throughout the browsing time and on each page of the site.

They are called navigation data because they are implicit in access via any browser. In detail, these data include:

  • IP address;
  • domain names;
  • URI (Uniform Resource Identifier) notation addresses;
  • information relating to date and time browsing time;
  • information on requests and communications with the server;
  • information related to the browser, operating system used and the device (IT environment).
  • Purposes and use of navigation data

    Grabo Balloons Srl uses navigation data exclusively for statistical purposes, useful for measuring the performance and correct functioning of the site. The anonymous information obtained from Google Analytics also makes it possible to improve graphic and content aspects, and consequently improve company communication.

    Information pursuant to art. 13 Legislative Decree 196/2003 and art. 13 GDPR 679/2016

    This information is provided pursuant to art. 13 of Legislative Decree no. 196/2003 (Code regarding the protection of personal data) and art. 13 GDPR 679/2016
    (European regulation on the protection of personal data)

    Privacy and Cookie Policy

    About us

    Grabo Balloons Srl {company description}

    Our website address is: www.grabo-balloons.com

    What personal data we collect and why we collect it

    We do not actively collect personal data for marketing purposes unless explicit consent is provided or we have a legitimate reason to contact you. The only data we store is covered by the main legal bases for data processing set out by ICO in the General Data Protection Regulation (GDPR).

    Your name and contact information will be stored with your consent (or implied consent such as making a request on our website) so that we can contact you in relation to your request.
    We will only keep your contact details for marketing purposes if you explicitly consent to our mailing list.
    If you are an existing customer, we may also subscribe you to our mailing list based on our legitimate business interest in processing your data.

    You will be given the opportunity to unsubscribe in the footer of every marketing email you receive from us thereafter.
    We may contact you in relation to an ongoing contract.
    We may contact you in relation to legitimate business interests.
    Your data will be held for financial accounting purposes for which we are legally required to keep records.

    Our website uses cookies to help us monitor traffic through our website. We use Google Analytics. All data is anonymous and no personal data is collected.

    What cookies are used by this site

    Browsing the www.grabo-balloons.com site you will encounter different types of cookies, from those used by the browser to those used by this site, such as third-party technical cookies such as Google Analytics, Facebook, Instagram, TikTok. Below we report the information of each third-party cookie we use.

    Contact forms

    Contact form submissions to this website are collected and processed by us. By completing the contact form, you authorize us to contact you on the legal basis defined as "legitimate commercial interest".
    Your personal data is not used for marketing purposes unless you become an active customer, in which case we may contact you under the legitimate business interest clause or in relation to your contract. The details of your request will be kept until the request has been resolved and then kept for statistical purposes.
    Your data will be used by the company only for the purpose of responding to your request unless you have consented to receive marketing communications.
    In this form, the sending of information is voluntary and can be avoided simply by choosing to contact us through another channel (for example by telephone). The data entered spontaneously is copied into an email that we automatically receive and keep saved in our email clients, including: Mail, Gmail and Thunderbird.

    Newsletter subscription

    To subscribe to the Grabo Balloons Srl newsletter, we do not request any information other than the email address. We therefore do not carry out any activity of segmentation of subscribers. Entering your email address is optional and voluntary. The addresses we receive are entered into a database of the MailChimp newsletter sending tool. At this link you can consult the information and the ways in which MailChimp protects your data.
    The database created on MailChimp is not sold, transferred or shown to any person. It is sometimes exported in the formats allowed by the application for internal consultations or for the creation of custom audiences on Facebook (which always remain anonymous). To find out more, you can consult the basic information on privacy and the Facebook data regulation.
    Mail Chimp is an online marketing platform owned by The Rocket Science Group LLC (USA, State of Georgia). Mail Chimp uses cookies and other tracking technologies to collect and process personal information about users.
    At this link you can find everything about the use of cookies by the platform: https ://mailchimp.com/legal/cookies/

    Facebook

    The cookies used by Facebook collect information from people who:

    • have a Facebook account;
    • use Facebook products (including the website and apps);
    • visit websites and apps that use Facebook products (such as "Like" button or Facebook technologies or connected to it).

    The cookies collected allow Facebook to offer relevant products and information, or to improve their accuracy and performance.
    For more information, read Facebook's data policy.

    Preference saving cookie

    Some cookies are used to memorize navigation preferences and improve the user's experience of use and navigation, both in terms of speed and practicality. These cookies sometimes concern the settings of geolocation, language, currency or memorization of the link to the website.

    Cookies and sharing plug-ins

    Plug-ins are installed on this website that allow the connection and sharing of content with social networks and other external platforms. Some of these are clearly visible thanks to the presence of logos or the name written in full, this is the case of the plug-ins of Facebook, YouTube, LinkedIn, Twitter, Google+, Pinterest, Vimeo and others similar.
    The click on the button/link and the subsequent sharing activity create a connection between the user, the browser and the server, in which user data can be collected regarding: the website, the date and time at which the action takes place, the IP address, the browser used, the device and the operating system. The information is collected by the plug-in provider and can be transmitted even if the user is not registered on the platform in question. To prevent this from happening, it is possible to disable or block the use of java scripts from the browser in use towards the channels concerned or even towards all channels.

    Included in this section:

    Facebook buttons and widgets: https://www.facebook.com/policies /cookies/
    Twitter buttons and widgets: https:// help.twitter.com/it/rules-and-policies/twitter-cookies
    LinkedIn buttons and widgets: https://www.linkedin.com/ legal/cookie-policy
    Pinterest buttons and widgets: https://policy.pinterest.com/it/ cookies
    Google+ buttons and widgets: https://policies.google. com/technologies/managing?hl=en
    Vimeo buttons and widgets: https://vimeo.com/cookie_policy

    Technical and analytical cookies

    This family includes cookies that collect data useful for processing statistical analyzes on users and the relative methods and times of navigation. These allow you to know, for example, when an anonymous person browses the site, with which device they browse, how much time they spend on web pages and the actions they perform (click, close page, scroll, download). Grabo Balloons Srl analyzes this data using the Google Analytics tool.

    Google Stats

    The Google Analytics cookies on this website use the following names:

    _utma
    _utmb
    _utmc
    _utmz

    Cookies named __utma via __utmz come from websites that use Google Analytics, which mainly uses it to track visits.
    The cookies do not contain any information that personally identifies you, but the personal information we store about you may be linked, by us, to the information stored in and obtained from the cookies.
    We may use the information we obtain from your use of our cookies for the following purposes:

    (1) to track you as you browse our website;
    (2) to analyze the use of our website;

    __utmz stores where a visitor came from (search engine, search keyword, link)
    __utma stores the number of visits of each user and the time of the first visit, the previous visit and the current visit (presumably in part for double-checking this information).
    __utmb and __utmc are used to check approximately how long you stay on a site: when a visit begins and approximately ends (c expires quickly). If you observe changes to the state of cookies (e.g. using firecookies), you will see these changes on a regular basis.

    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.
    These websites may collect data about you, use cookies, embed additional third-party tracking and track your interaction with embedded content, including tracking your interaction with embedded content if you have an account and are logged in to that website.
    As per the name, third-party cookies are collected and used by third-party companies. This is information collected during browsing sessions, during which you switch from social networks to eCommerce sites, or sometimes from advertisements on the net to specific web pages. The collection of this data, which may also concern user tracking activities, usually has a commercial purpose and takes the form of marketing activities (such as remarketing and retargeting).

    Cookie blocking

    On your first visit to our website, a privacy policy will appear at the bottom of the window. Click on find out more. You will be given the option to disable/enable marketing-related cookies.

    How to disable browser cookies

    Each browser allows you to manage or disable cookies through a special section. However, deactivation could cause malfunctions on some websites. The Grabo Balloons Srl site, on the other hand, works correctly even if you decide to disable cookies or browse anonymously.
    Usually, the settings relating to the management and disabling of cookies are found in the menu, options or preferences area of any browser, and this applies to both fixed and mobile devices.

    Here are the direct links to change the settings of the main browsers:

    Google Chrome from Desktop
    Google Chrome on Android
    Google Chrome on iPhone and iPads
    Microsoft Edge from Desktop
    Mozilla from Desktop
    Mozilla on Android
    Mozilla on Iphone
    Opera from Desktop
    Desktop Safari
    Safari from Mobile

    Deleting cookies

    You can also delete cookies already stored on your computer:
    In Internet Explorer, you must manually delete cookie files;
    In Firefox, you can delete cookies by first ensuring that cookies are deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then by clicking on “Clear private data” in the “Tools” menu.
    In Safari you can delete cookies by selecting preferences, then privacy, then details and then remove all.
    Obviously, this could have a negative impact on the usability of many websites.

    With whom we share your data

    How long we keep your data

    For users who register on our website (if any), we also store the personal information they provide in their user profile. All uUsers can see, change or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit this information.

    What rights do you have over your data

    If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include data we are required to keep for administrative, legal or security purposes.

    Where we send your data

    All messages sent to us via a contact form on this website are sent by email directly to us for processing. We do not currently use an external tracking system.

    Contact us

    If you have any questions about this privacy statement, or would like to exercise your rights or contact the DPO (Data Protection Officer), please use the contact details on the Contact Us page.

    Changes to this Policy

    We may update this Privacy Policy from time to time in line with website changes that may affect the personal information we collect about you. We assume that you accept these changes if you continue to use this website and services. If you do not agree to any such changes, you must stop using this website and services and contact us if you wish to remove any information.

    General terms and conditions

    A copy of our terms is available upon request.